Overview
- Visa Disclaimer: Please note that the final decision regarding a visa application rests solely with the respective Embassy/Consulate.
- To travel to any international destination, your passport must have a minimum validity of 06 months from your planned date of return.
- Do check your flight status/schedule 24 hours before the scheduled flight departure, since airline schedules are subject to change without notice.
- The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
- Private Transport can be organized on request for all tours.
- Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
- No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
- An adult must accompany children from 3 to 12 years in the water in any of the water activities
- On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
- Please read carefully and understand the contents of the Tour Brochure/itinerary, the ‘Terms and Conditions,’ Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
- Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
- Littering is a punishable offense and offenders may face penalties in the form of fines.
- Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
- We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
- No refund for partly utilized services.
- Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
- If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for an alternative transfer & no refund is provided for the missed tour.